Terms of service

Legal conditions for the use of the thecode.eswebsite

By this contract you accept the conditions and policies of our website www.thecode.es as well as those we could address through links. This document sets out all the obligations and rights between you, the customer and us thecode.es. in relation to our products and services offered.

Please read these Terms and Conditions carefully before using this website. By using this website or placing an order through this website, you agree to be bound by these Terms. If you do not agree to all of the Terms, you should not use this website.

These Terms may be amended. It is your responsibility to read them periodically as the conditions in force at the time you use the Website or enter into the Agreement (as defined below) will apply to you.

Our details: This website is operated under the name Thecode.es by The Code Place Sl with address at Avenida de la Industria 53 2 planta oficina 4, 28108 Alcobendas Madrid and NIF B86851623.

By using this website and placing orders through it you agree to

1. To use this website only to make legally valid enquiries or orders.

2. Not to make any speculative, false or fraudulent order. If it can reasonably be considered that such an order has been placed, we will be entitled to cancel it and inform the relevant authorities.

3. Provide us with your email address, postal address and/or other contact details in a truthful and accurate manner. You also agree that we may use such information to contact you if necessary (see our Privacy Policy).

If you do not provide us with all the information we require, we will not be able to process your order.

Under no circumstances may you misrepresent your personal information or impersonate others. 
No may not place any false or fraudulent order against good faith use.
Al by placing an order through this website, you declare that you are over 18 years old and have the legal capacity to enter into contracts.

Orders We hereby inform you that our products are not an offer but an invitation to do business. Therefore, no binding contract will exist between the two until the order has been processed and accepted by nosotros
La. The form of purchase will be that expressed in the online sale of our website, and at no time are we obliged to provide you with any product other than the one you have purchased.
Nos reserves the right to modify the Product of our website at any time, in case it is out of stock or any other extraordinary situation that prevents us from selling it.

All product orders are subject to availability. In this regard, if there are difficulties in the supply of products or if there are no items left in stock, we reserve the right to provide you with information about substitute products of equal or superior quality and value that you may order. If you do not wish to order such replacement products, we will refund any amount you may have paid.

Sale, transport and returns 
El right of withdrawal can be exercised by the consumer under the conditions of the "returns" section of our website.

The transport, except in exceptional cases of error in the shipment or defective merchandise, will be the responsibility of the client, who accepts the prices exposed in the section "transport" within Frequently Asked Questions.

The estimated delivery time of the Product for Spain, will be between 24-72 hours (working days). The estimated delivery times for each country will be reflected in the transport quadrant.

Thecode.es reserves the right to make subsequent deliveries due to extraordinary circumstances or force majeure, which will be made known to the customer who will have the option to continue or cancel the purchase.
Thecode.es understands that the product is delivered at the time of signature of receipt, being exonerated from responsibility and transmitting at that time, the risk to the customer.

Returns: in accordance with applicable regulations, if you are contracting as a consumer, you may withdraw from the Contract at any time within 14 days from the date of delivery of your order.

In this case, you will be refunded the price paid for such products. You will be responsible for the direct costs of returning the product.

You may prove that you have exercised your right of withdrawal in any legally admissible way. In any event, you shall be deemed to have validly exercised that right by sending us the withdrawal form that we provide or by returning the products.

This provision does not affect other rights recognised to the consumer by the legislation in force. Your right to withdraw from the Contract shall apply exclusively to those products that are returned in the same conditions as you received them. Please return the item using or including its original packaging. You must also include all instructions, documents and product packaging. In any case, you must deliver with the product to be returned the ticket that you will have received at the time of delivery of the product duly completed. No refund will be made if the product has been used beyond the mere opening of the product or if it has suffered any damage, so you must be careful with the products while they are in your possession.

Please note that if you choose to return the goods to us carriage forward we are entitled to charge you for any costs we may incur.

After examining the item, we will inform you whether you are entitled to a refund. The refund will be made as soon as possible and in any case within 30 days from the date you informed us of your intention to withdraw. The return will always be made by the same means of payment that you used to pay for your purchase.

If you have any questions, you can contact us through our mail info@thecode.es

Returns of defective products

In cases where you consider that at the time of delivery the product does not comply with the contract, you must contact us immediately (maximum 48 hours after receipt) by e-mail info@thecode.es providing the product data and the damage it suffers.

We will proceed to examine the returned product carefully and will inform you by e-mail, within a reasonable time, if the product is returned or replaced (if applicable). The return or replacement of the item will be made as soon as possible and in any case within 30 days from the date on which we send you an e-mail confirming that the return or replacement of the non-compliant item is appropriate.

If the product has any defects or defects, you must contact us to send a courier to pick it up. The amount paid for those products that are returned due to a defect or fault, when it actually exists, will be fully refunded, including the delivery costs incurred to deliver the item to you. The return will be made by the same means of payment used to pay for the purchase.

The rights recognised by the legislation in force are not affected.

Return shipping address: Avenida de la Industria 53 2 planta oficina 4, 28108 Alcobendas Madrid

The price of the bags is reflected on the website. In case of error in the price, we will be able to contact you, who will be able to desist or continue with the purchase in the real price.

Our responsibility is limited to the price of the product. We are exonerated from any responsibility for indirect damages that occur as a side effect of the main losses or damages. 
No we can guarantee the security of accurate information, offered by our website.

Property intelectual
All our products thecode.es are protected by copyrigth, registered trademark, so you agree and accept that they belong to us.
Queda prohibited the total or partial reproduction of such material without express consent.
 We have the right to modify the above Terms and Conditions when we deem it necessary.
Lo exposed, will not affect the dispositions by Law.

En If you have any doubt, please fill in our contact form and we will contact you as soon as possible.